Help & Policies

We are here to help.  If you need information about products or help with a return or issue then please contact us.

Our office hours are:
Monday – Friday 10:30 am to 4:30 pm Eastern Time
We are closed on holidays.  Hours may vary from what is posted above if we are away at a rugby tournament.

Phone: +1-603-749-1483

To initiate a return WITHIN THE USA please go to:
You will need the order number and ZIP Code to begin.

To initiate a return from OUTSIDE THE USA please contact us via the contact info above.

To view our return policies please see